Privacy Policy Statement

Learn more about how we collect, use, and protect your personal information. Our privacy policy is designed to be transparent, straightforward, and in line with South African law and POPIA requirements.

What Information We Collect

We collect only the details necessary to deliver our services effectively and securely.

• Contact details provided via forms, such as your name, address, and phone number.
• Information about your website or project for service scoping and tailored support.
• Technical website data, including analytics metrics to improve your experience.
• Communication preferences so we only contact you as agreed.

How Your Information Is Used

We use your data only to provide, refine, or communicate about our services.

• Answering your service enquiry and offering project proposals.
• Customising our recommendations and solutions to meet your goals.
• Monitoring usage trends and site performance for future improvements.
• Compliance with regulatory or legal obligations as required.

Legal Basis for Processing

Processing is carried out under the legal bases required by South African law.

We process information for the purpose of service delivery, legitimate interests, and compliance with POPIA. Consent is obtained where necessary and always respected.

Who Receives Your Data

Your personal data is only shared where it is essential for our partnership or by law.

• Our internal team of specialists, under strict confidentiality, to deliver your project.
• Reputable technology partners handling secure data processing on our behalf.
• Regulatory authorities if required by formal compliance procedures.

How We Secure Data

All personal data is stored securely with modern systems and regular risk reviews. Access is limited to vetted staff only, protected by passwords and other safeguards to reduce unauthorised risk.

Your Rights

You have clear rights to manage and review your data with us at any time.

• Request access to personal data we hold about you at no charge.
• Ask for corrections to any incomplete or inaccurate details.
• Withdraw your consent or request full deletion of your information.
• Lodge a complaint with the Information Regulator if unresolved.

Cookies and Tracking

We may use cookies to improve functionality, analyse usage, and personalise experience. You can read our separate cookie policy for full details.

View Cookie Policy View Cookie Policy

Contact Us

If you have privacy concerns or wish to action your rights, please contact our designated privacy officer directly.

Updates to This Policy

Policy changes may occur as we update services or respond to new regulations. We will always post any updates here.